| Frequently Asked Questions | |
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Do I have to pay full price if I print the same shirts later?No. We keep the transparencies used to make your screens on-hand, so you only pay half price for the setup on any reorder. [ top of page ] I want my design to run off the collar, is that possible?Of Course! Alhough the ink can get a little thick when doing this, it is possible. Any special instructions such as off the collar printing or off center printing must be detailed within the graphic supplied and require a large enough bleed to run off the T-Shirt. Make sure that your bleeds are clearly marked in the details you provide in the graphic file. [ top of page ] Can Use a picture from my web site on my shirts?No. Web images are saved at 72 pixels per inch. We need at least 200 pixels per inch to get a decent print. The rule of thumb is that if you print an image out on a good laser printer at the size you want it printed on your shirt, and it looks jagged or ugly, that's what the final print from us will look like. How can I get my shirts cheaper?
Change your order. So you want cheaper shirts. Here are your choices:
[ top of page ] Will you print dirty words on my shirts?Sure. Nobody has sent us a design yet that we wouldn't print. This isn't a challenge, it's just a fact. We reserve the right to refuse service, but you'd have to get pretty crass before we'd exercise that right. [ top of page ] Can you do full color shirts?Yes. They're expensive though, so get ready to pay quite a bit for 'em. We also have a minimum order of 250 pieces on full-color orders. [ top of page ] Is there a difference between screen printed shirts and vinyl heat transfer shirts?Yes. Simply put, silk screened shirts are printed to last, heat transfers are not. That does not mean that vinyl transfer shirts are inferior. Remember those 1980's Star Wars shirts with the photos on the chest? The ones that made you sweat in a big, square shape between your nipples? Those were vinyl transfer shirts. Sure, they disintegrated and got too ugly to wear after a couple of months, but they sure were cool while they lasted. Screen printed shirts, on the other hand, are actually ink printed onto your shirts. And while it may fade or crack a little bit, if you take reasonable care of your shirt, they'll look great for years to come. [ top of page ]
How fast can you get my shirts to me?The absolute fastest we can print shirts for you is 7 days plus shipping. This assumes that the shirts are available in our Fresno warehouse. Remember though, that you'll be paying through the nose for the rush (and even more for rush shipping if you need that), so try to premeditate and place your order 2 or 3 weeks before you actually need the shirts. [ top of page ]
Do you accept credit card payments?Yes! We can accept your Visa/MasterCard over the phone. You'll have to pass our stringent card verification process, but if you have the card, and you're really you, it should be no problem. We can also accept cards via Paypal. If you don't already have an account, go to paypal.com and sign up. Or you can always fed-ex us a money order. Our Physical address is: WeNeedMerch
[ top of page ] Can I write you a personal check?You can, but it will delay your order for up to a week while we wait for it to clear. We recommend sending a money order or using Paypal. [ top of page ]
Who designed your logo?A great artist named Ben Orum. He is available for hire on your project. E-mail him Here. [ top of page ] Where did you get your site made?We did it. What kind of web site designers would we be if we didn't build our own. Did you know that we offer custom web site designs and tools for your band? We do. [ top of page ]
I'm in the Bay Area, how do I get to your office to pick up shirts?If you're in the Bay Area, email us to find out how you can pick your shirts up directly from our printers. [ top of page ] Are you guys in a band?YES. Ben and Carlos are both in bands. Ben plays guitar for All Shall Perish and Carlos is the vocalist for Antagony. [ top of page ]
When does the clock start for my job's turnaround time?As soon as we've got final artwork and payment in full. We need payment up front and artwork before we can start processing your order. So if you're in a hurry, make sure you've got those two items ready to go so your shirt printing order isn't delayed. [ top of page ]
Will you dropship my shirts to multiple locations?Yes. We will send your shirts wherever you want. Just keep in mind that shipping them all together will save you some money. [ top of page ] Do you ship outside of the United States?Yes. But e-mail us first to have it arranged.. [ top of page ] How do I know that you're going to print the images where I want them printed?We will send you a proof with approximate size and placement. Before we submit the final order to our printers, we send you a .gif file for your approval. Then it's in the hands of the silk screen gods. [ top of page ] How do I decide what size to print the design on my shirt?Measure it. We recommend measuring other shirts you have with similar designs. You can also cut out a piece of paper to the size you think you want printed and hold it up to your shirt. For reference: Ben is about 6 feet tall, 165 or so pounds and wears a large t-shirt. His nipples are almost exactly nine inches apart. [ top of page ]
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